From Airports to Healthcare: Kiosks in Diverse Industries

• Airports:

  Airline check-in kiosks are now standard. They allow travelers to check in, select seats, and print boarding passes without waiting in line. The International Air Transport Association (IATA) reports that over 80% of air travelers globally prefer using check-in kiosks or mobile check-in to reduce airport wait times.

• Healthcare:

  Kiosks are used for patient check-in, form filling, and appointment scheduling. They can help streamline a busy doctor's office or hospital. A hospital system that implemented patient check-in kiosks saw a 60% reduction in front-desk wait times, allowing staff to focus on patient care instead of paperwork.

• Hospitality:

  Hotel check-in and check-out kiosks are becoming more common. They offer a fast, frictionless experience for guests who want to get to their room quickly. A major hotel chain reported that over 25% of guests now use its self-service kiosks.

The versatility of the kiosk is its greatest strength. It can be adapted to any industry that deals with repetitive, high-volume transactions, providing a scalable solution for better service.